Resume

 

Familiar with Microsoft Windows, Microsoft Word / Excel / Access / Outlook, MS SQL server, MySQL, Adobe Creative Suite 3, Adobe Flash, ColdFusion, HTML, JavaScript, Adobe Premier and Sony Vegas as well as experience with other video/audio production software.

Knowledge of PC setup and installation, as well as various peripherals, data entry, and network administration.

Experienced in system-operations, technical support and customer service.

 

Snapshot of Professional Experience

 

Insight Global
contracted to Dell Services

Las Vegas, NV
October 2010 - February 2011

Desk-side Support Technician

 

Responsibilities:

  • Provided desk-side technical support for Catholic Healthcare West - St. Rose Hospital campuses
  • Implemented hardware and software upgrades and hardware replacement

 

Las Vegas Mobile Tech

Las Vegas, NV
2007 - Present

Owner/Operator

 

Contract for hire web development, video/audio production, and on-call computer technical support.

Responsibilities:

  • Provide computer technical and desktop support for clients, including but not limited to: networking, virus removal and system backups.
  • Implement hardware and software upgrades, hardware replacement, network setup and new PC builds

 

Downey Research Associates

Las Vegas, NV
1994 - Present

Webmaster / MIS Consultant

Responsibilities:

  • Develop and maintain corporate web site
  • Maintain computer hardware and software
  • Develop online surveys for the company
  • Advise on all technical issues

 

Three Deviants, LLC

Las Vegas, NV
2004 - 2007

Editor / Videographer

Responsibilities:

  • Responsible for all video projects, editing, and technical equipment needs.
  • Handled client projects and interfaced with clients directly to accommodate their project needs.

 

Greenhorn Productions

Las Vegas, NV
2003-2004

Editor / Videographer

Responsibilities:

  • Responsible for all video projects, editing, scheduling, project management and technical needs of the company
  • Developed and maintained corporate website, graphics and print materials

 

Computer Alli

Norcross, GA
2000-2003

Graphic Designer / Internet Developer

Responsibilities:

  • Developed and maintained client web sites and intranets.
  • Client interactions and technical support for web sites, intranets and client software.

 

Newman / Verrill, Inc

Las Vegas, NV
1999-2000

Graphic Designer / Internet Developer

Responsibilities:

  • Developed and maintained client web sites
  • Maintained office computers, network and peripherals

 

Virtual World

Las Vegas, NV
1998-1999

Technician

Responsibilities:

  • Maintained computer equipment (software / hardware)
  • Trained new customers on hardware / software
  • Retail cash handling

 

Mirage Resorts

Las Vegas, NV
1990-1994

Project Assistant

Responsibilities:

  • Assisted in development of legislative and news information retrieval and tracking systems
  • Assisted in development of corporate volunteer programs
  • Assisted in development of senior citizen aid programs
  • Assisted with campaign support services (voter surveys and exit polling during election seasons)

 

Education

University of Nevada Las Vegas and CCSN, Las Vegas, NV
Major in MIS / Graphic Design

Course work included web development, programming, graphic design and marketing.

1992-1996

 

Other Experience

United States Senate, Washington, D.C.
Democratic Senate Page

Responsibilities:

Duties consisted primarily of delivery of correspondence and legislative material within the Congressional complex.

Other duties included preparing the chamber for Senate sessions, and carrying bills and amendments to the desk.

Member DECA, a marketing students association, Las Vegas, NV

Received several awards for academic and professional achievements.

Participated in several business leadership seminars, community outreach programs and volunteer services.